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Verifying Changes Made to your Investing Account

If you have previously made updates to your Cash App Investing account through the B-Notice process, we may request supporting documents to verify these changes.

Why do I need to provide additional documents?

When specific updates are made to your Cash App Investing account, we’re required to collect supporting documents to meet government and industry regulations. Once you provide additional documents, we work to verify the information provided.

What type of updates need to be verified by Cash App Investing?

Updates that can trigger the verification process include:

  • Updates to the Social Security Number (SSN) associated with the Cash App Investing account
  • Updates to the legal name associated with the Cash App Investing account (due to marital or nonmarital reasons)

What happens if I don’t provide these documents?

Without these documents, we won’t be able to verify the changes made to your account, and we may take steps to close or restrict your Investing account.

How do I know if my account information needs to be verified?

You’ll receive a notice from Cash App Investing informing you that we require further documentation to verify changes made to your account.

If you received this notice, please reach out to Cash App Support.

Cash App does not provide tax advice. If you have questions about your particular tax situation, or the information you have on file, you should consult a tax advisor. This is not tax advice.

You can designate someone for us to contact in the event of any issues with your account by getting in touch with Cash App Support. Brokerage services by Cash App Investing LLC, member FINRA/SIPC, and a subsidiary of Block, Inc. formerly known as Square, Inc. Investing and purchasing bitcoin involves risk; you may lose money. Bitcoin trading is offered by Block, Inc. Cash App Investing does not trade bitcoin and Block, Inc. is not a member of FINRA or SIPC. For additional information, see the Bitcoin and Cash App Investing disclosures.


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