Support

Profile Name

To help keep Cash App safe and trusted, we're now asking everyone to use their preferred first name and legal last name on their profile. When everyone uses their real name, it's easier to find and pay the right person - and harder for scammers to hide.

Profile name requirements

  • Use the first name you go by.

  • Your last name must match your legal last name.

  • You may edit your profile name up to 3 times

  • The character limit is 40

  • No numbers, symbols, or extra spaces

  • No more than 2 apostrophes, 2 hyphens, or 2 periods

  • If you have a Cash App for Business account, you may use numbers

  • If you have a personal account, you may not use business entity acronyms/names

  • No profanity, impersonation, or fraudulent names

Updating your profile name

You can update your profile name anytime in the app: 

  • Go to Profile 

  • Tap Edit Profile 

  • Update your name and save changes

Changing your legal name

If you've recently legally changed your last name or noticed an error in how it's displayed on Cash App, contact our support team for assistance.

Managing your privacy

You can control who can find you using your profile name anytime in the app:

  • Go to Profile

  • Tap Security & Privacy

Using a preferred first name on Cash App: 

If you go by something other than your legal first name, you can set a preferred first name that will show up on your profile instead. 

You can update your preferred name up to three times. Make sure you consider the following whenever you make changes to your preferred first name: 

  • Must be at least 2 characters  

  • Cannot include any numbers or symbols or more than 2 apostrophes, 2 hyphens, or 2 periods

  • Names that include profanities, impersonate someone, or are fraudulent are not allowed

  • Business names or acronyms are not allowed