Merchants such as hotels and gas stations may put a temporary hold on Cash Card payments. Funds will be automatically credited to your Cash App when the hold is released. This usually occurs within 7-10 business days.
Please contact the merchant to release this hold.
To view your Cash Card transaction history in a format (CSV) that can be presented to the merchant:
- Visit www.cash.me/account from a desktop browser
- Sign in with your phone number or email address
- Click Statements
- Click Export CSV