Cash App Support

Transferring Stock to Another Broker-Dealer (ACATS)

To transfer your stock from Cash App Investing to an external brokerage account, you are required to use the Automated Customer Account Transfer Service, or ACATS. To get started, follow the specific instructions provided to you by the receiving broker. They will be able to initiate an account transfer with our carrying broker, DriveWealth, LLC.

A $75 fee is charged for all completed outbound stock transfers. This charge comes in the form of a debit to the receiving broker. The receiving broker will determine how to process the debit.

Here is some information to help you through this process:

  • The ACATS system can only transfer eligible whole shares. After the completion of your transfer, any fractional shares or whole shares that are not eligible for transfer will remain in your brokerage account. You have the option to keep these shares or sell them within the app.

  • Cash Apps Depository Trust Company (DTC) participant number is 2402.

  • Your Cash App Investing account number can be located on any trade confirmation or monthly statement. For instructions on viewing those documents, click here.

  • When completing a request to transfer your shares, your Cash App Investing account number should include its full 17 digit ID with no spaces or dashes (Ex:CASH001CASH123456)

  • Submitting multiple transfer requests simultaneously, may result in unexpected delays.

  • You have the option to transfer all of your eligible securities in the form of a full ACATS transfer, or only a portion of them as a partial ACATS transfer.

  • After completing a full ACATS transfer, you will no longer be able to purchase stock in your Investing account. However, you should be able to sell any remaining fractional shares that you may have left in the account.

  • After completing a partial transfer, you’ll be able to resume trading all remaining positions.

Your stock transfer may fail for the following reasons:

  • Your Cash App Investing account has any open or unsettled stock orders. This includes pending Custom Orders and completed orders which have not had 2 business days to settle.

  • Any information on the form is incorrect or incomplete.

  • The information listed on the Cash App account doesn’t match the information listed on the receiving account.

  • The transfer was initiated on another person’s behalf.

It may take 3–6 business days for your assets to arrive in your external brokerage account. Once the ACATS request has been initiated, please refer to your receiving brokerage for updates on this process.

Cash App Investing is a self-directed service; you are solely responsible for orders placed through your account. Cash App Investing does not provide investment advice or recommendations. Investing involves risk and you may lose money. Review the Disclosure Library for more on the risks involved with investing. Brokerage services provided by Cash App Investing LLC, member FINRA/SIPC. Cash App Investing LLC is a subsidiary of Block Inc.

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