To transfer your stock from Cash App Investing to an external brokerage account, you are required to use the Automated Customer Account Transfer Service, or ACATS.

Please note: A $75 fee is charged for all completed outbound stock transfers. This charge comes in the form of a debit to the receiving broker. The receiving broker will determine how to process the debit.

To get started, follow the specific instructions provided to you by the receiving broker. They will be able to initiate an account transfer with our carrying broker, DriveWealth, LLC.

The transfer form may ask for a Depository Trust Company, or “DTC” participant number. The DTC number for this ACATS transaction is 3856.

You may also need your Cash App Investing account number to complete the form. It can be located on any trade confirmation or monthly statement.

To view a trade confirmation:

  1. Tap the Activity tab on your Cash App home screen
  2. Select a trade or tap the search bar and enter in a company’s name
  3. Select a purchase or sale
  4. Tap . . .
  5. Select Trade Confirmation

Your stock transfer may have failed for the following reasons:

  • Your Cash App Investing account has any open or unsettled stock orders. This includes pending Custom Orders and completed orders which have not had 2 business days to settle.
  • Your account number isn’t listed correctly. When completing a request to transfer your shares, your Cash App Investing account number should include its full 17 digit ID with no spaces or dashes (Ex:CASH001CASH123456). Your account number can be located at the top of trade confirmations or monthly statements.
  • Any information on the form is incorrect or incomplete.
  • The information listed on the Cash App account doesn’t match the information listed on the receiving account.
  • The transfer was initiated on another person’s behalf.

Cash App Investing can only transfer whole shares. For example, if you own:

1.5 share of ABC 0.05 shares of LMN 0.01 shares of XYZ

In this instance, Cash App Investing can only transfer your 1 whole share of ABC. The remaining fractional shares must be sold using Cash App Investing before your account can be closed.

It may take 3–6 business days for your assets to arrive in your external brokerage account. Once the ACATS request has been initiated, please refer to your receiving brokerage for updates on this process.

Note: Transferring your shares may fail if any information on the form is incorrect or incomplete. The information listed on the Cash App account must match the information listed on the receiving account. Additionally, selling your shares at any point prior to completion of a transfer request may cause the entire transfer to fail.

Broker-Dealer Disclosures

Cash App Investing Broker-Dealer Disclosures