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I sent money to the wrong account!

Cash App can’t cancel or refund a payment after it has been completed. If you sent money to the wrong account, ask the recipient for a refund:

  1. Tap the Activity tab on your Cash App home screen
  2. Select the payment in question and tap Completed
  3. Tap Report an Issue
  4. Select a reason and tap Next to complete the request

If it has been more than 30 days since you sent the payment:

  1. Enter the amount of the transaction on your Cash App home screen
  2. Tap Request and fill in the To and For fields
  3. Tap Request again to complete the request


  • Only send to people you know
  • Verify the recipient’s name before sending
  • Double-check the spelling of $cashtags
  • Double-check the recipient’s phone number or email for typos

To learn more, please visit Cash App's Terms of Service.

Learn more about keeping your Cash App account secure here.

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