If you applied an offer to a purchase but didn’t receive a discount, you can submit the payment for review. Please keep in mind that offers cannot be applied to Cash App Pay transactions at this time. If you want to submit a payment for review, here’s how:

1. Tap the Activity tab on your Cash App home screen

2. Select the payment in question

3. Tap …

4. Select Missing Offer

5. On the next screen tap Submit for Review