How to contact Cash Support

In the app with chat

  1. Tap the profile icon in Cash App
  2. Select Support
  3. Select Start a Chat and send a message
Cash App - Start a Chat
Here's how to reach out to Support. You may see some differences in your app, depending on which version of the app you have and where you are located.

On the phone

You can reach Cash App Support by calling 1 (800) 969-1940. We're here to help every day from 9 AM to 7 PM ET.

On social media

Here are our official social media accounts:

Instagram: @CashApp

X: @CashApp @CashSupport

Tiktok: @CashApp


Reddit: u/CashAppAndi

Facebook: SquareCash

By mail

You can reach us by mail at the address below:

Block, Inc.
1955 Broadway, Suite 600
Oakland, CA 94612

For your security:

Cash App representatives will never ask you for your password, PIN, social security number, full card number, or sign-in code.

  • We will never ask you to do a “test” transaction over the phone, social media, or by any other means.
  • If you enable push notifications, we may send you push notifications directly from the app.
  • The best way to contact Cash App Support is directly through your app or at the phone number listed above - this is the only phone number customers can call for Cash App Support.