Using Cash App Afterpay
What is Cash App Afterpay?
Afterpay empowers you to access the things you want and need while maintaining financial wellness. By splitting your online orders into four interest-free installments, paid every two weeks, you can enjoy flexible, transparent purchasing without hidden fees or extended debt.
It’s completely free for customers who pay on time, helping you manage your finances. Now, with Afterpay’s integration into Cash App, you can conveniently manage your orders in one place.
Note: If you have access to Afterpay in Cash App, you will no longer be able to access your account via the Afterpay App. Some customers may not have immediate access to Afterpay in Cash App and will need to continue using the Afterpay app for a period of time.
How do I make a payment?
You can make your bi-weekly payment through Cash App. To do so:
Open Cash App
Go to your Activity tab
Select the Afterpay transaction
Tap View details
Tap Pay
Select an amount
Tap Done
When selecting an amount, you can choose between 3 options:
Your next payment amount
Your remaining order amount
A custom amount
How do I turn Autopay on or off?
To enable Autopay during a purchase:
Navigate to your Transaction Summary
Scroll to the bottom of your summary to “Autopay”
Tap to enable or disable Autopay
To enable Autopay after your purchase has been made:
Open Cash App
Go to your Activity tab
Select the Afterpay transaction
Tap View details
Tap the Autopay section
Toggle Autopay on/off
Can I make a partial payment?
You can make a partial payment on your Cash App Afterpay order at any time. To do so:
Open Cash App
Go to your Activity tab
Select the Afterpay transaction.
Tap View details
Tap Pay
Select Custom amount
Input how much you want to pay
How do I check my payment schedule?
You can easily check your order details and payment schedule in Cash App. Here’s how:
Open Cash App
Go to your Activity Feed.
Select the transaction related to your Afterpay purchase.
Tap on View details
and then Swipe up to get a full view of your order summary.
How do I change my payment schedule?
To change your payment schedule, please reach out to our support team and we will do it for you.
How do I view my statements?
You can view your monthly statements in-app or via a web browser. Here’s how to access your statements:
Via in-app:
Tap the “Profile” icon
Tap Documents
Tap Afterpay
Select a timeframe
Via web browser:
Navigate to cash.app
Log in to your account
Click “Documents”
Click “Afterpay”
Select a timeframe
Your statement should automatically download from your web browser.
How do I return my order?
Certain questions about your order will be handled by your merchant. If you have a question about the following topics, please contact your merchant directly.
Order status
Refund/Return policy
How to return orders
Delivery time and address
Order cancellation or modification
Product availability
Merchant hours
What is the status of my order delivery? Can I cancel or modify my order?
These details are managed by the merchant, so we recommend contacting them directly.
How can I check the status of my refund?
Refunds need to be processed by the merchant first before we’re able to make any changes on our end. We recommend reaching out to your merchant to ask about the status of your refund, before contacting Cash App support.
Where do Cash App funds come from?
Funds for payment come from a customer's Cash App balance. If there are insufficient funds in the Cash App balance, a customer's linked debit card will instead fund the entire payment purchase. A single payment cannot be split between the balance and linked instrument. If the Cash App balance doesn't cover the cost of the transaction and the debit card is declined, then the payment will be declined.