Support

Deleting Your Personal Information from Cash App

Cash App complies with the California Consumer Privacy Act (CCPA), and provides all customers with certain options to control their personal data.

California customers have certain rights over their personal information (subject to exceptions the law provides), such as:

  • The right to access their personal information;

  • The right to delete their personal information;

  • The right to opt-out of the "sale" of their personal information (Cash App does not sell our customers' personal information)

Cash App extends the option to access and delete personal information to all customers.

To access and download a copy of your personal information:

  1. Log into your Cash App account in a web browser at cash.app/account

  2. At the bottom of the left toolbar, click Account to open your settings

  3. Under Security and privacy, scroll down and click Download your info

  4. You'll download a .csv file containing your Cash App personal information

If you would like to permanently delete your account and personal information from Cash App:

  1. Go to your account profile in the top right corner

  2. Scroll down and choose Support

  3. Navigate to Account & Settings

  4. Open the "Delete Your Personal Information" article

  5. Choose Chat to start the process

You can also view and download your transaction historyon our website or in the app.

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