Cash App Support

Sending and Receiving Payments

Sending and receiving money is totally free and fast, and most payments are deposited directly to your bank account in minutes.

Cash App can be used to send and receive money with anyone in the UK through their phone number or £Cashtag!

Sending Money

To send a payment:

  1. Open Cash App

  2. Enter the amount you would like to send

  3. Tap Pay

  4. Enter an email address, phone number, or £Cashtag

  5. Optionally, enter what the payment is for

  6. Tap Pay

The payment will be available instantly in your recipient’s balance.

Payments are subject to 3DS2, which will prompt you for identity confirmation prior to being sent. This will prompt you to verify information or login to your bank accounts website directly. To learn more about 3DS2 check here, to learn more about how Cash App keeps your account safe check here and for best practices and help with recognizing scams check here.

Receiving Money

You can also use Cash App to request money. To do so:

  1. Open Cash App

  2. Enter the amount you would like to request

  3. Tap Request

  4. Enter an email address, phone number, or £Cashtag

  5. Optionally, enter why you are requesting funds

  6. Tap Request

When you request money, the person you requested money from will have 14 days to accept or decline the request. If they do not respond within 14 days, the request will automatically expire.

When you receive a Cash App payment, it will be available instantly in your balance. You can then choose to send the money to friends or family, or Cash Out to your linked debit card.

Whenever you send or receive a payment, you can view the details of the completed transaction by tapping the Activity Tab and selecting the transaction.

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