Cash App Support

Account Settings

Tap the profile icon on your Cash App home screen to adjust your profile photo, contact information, Security Lock and
notification settings.

To update your contact information:

  1. Tap the profile icon on your Cash App home screen

  2. Select Personal

  3. Tap the email address or phone number you wish to change

  4. Tap Add Phone or Email to update

Your Cash App account can be associated with multiple phone numbers and email addresses. If the phone number or email is
associated with another account, we may need additional confirmation in order to transfer it to your current account.

Require a PIN or Touch ID to make payments from your Cash App. To do so:

  1. Tap the profile icon on your Cash App home screen

  2. Select Privacy & Security

  3. Toggle the Security Lock on

  4. Enter your PIN or Touch ID

To reset your Cash PIN:

  1. Tap the profile icon on your Cash App home screen

  2. Select Privacy & Security

  3. Tap Chase Cash PIN

  4. Follow the prompts

To view your payment limits:

  1. Tap the Profile Icon on your Cash App home screen

  2. Select Limits

To allow push, text or email notifications:

  1. Tap the profile icon on your Cash App home screen

  2. Tap Notifications

  3. Toggle how you'd like to receive notifications

If you'd like to turn off or edit who is able to send you requests:

  1. Tap the profile icon on your Cash App home screen

  2. Select Privacy & Security

  3. Scroll down and toggle Incoming Requests on or off

  4. If toggled on, select whether to receive requests from your Contacts or from Anyone

If you’d like to block a person from sending payments or requests to you:

  1. Tap the Activity tab on your Cash App home screen

  2. Tap on their profile picture in your activity feed

  3. Scroll to the bottom of their profile and select Block

To unblock someone you’ve previously blocked, follow the same steps and select Unblock.

To contact Cash Support through the App:

  1. Tap the profile icon on your Cash App home screen

  2. Select Support

  3. Navigate to your issue

  4. Tap Contact Support

To learn more about security and best practices check
here

Related

Contact us

  • Start a ChatOpen your mobile app to chat
  • Start a ChatOpen your mobile app to chat