Cash App Support LogoCash App Support

Sponsor Controls and Visibility for Sponsored Accounts

Controls and Visibility

Sponsors can review all linked sponsored accounts on the Family page, located in the profile section. Sponsors can review their sponsored account’s Cash App, Savings, Stock, and Bitcoin balances and transaction activity, and transaction activity, manage Cash Cards, or turn Investing (stocks and bitcoin) features on/off.

Sponsored Account Statements

As the legal owner of the account, sponsors can track a sponsored account’s activity from their app in real-time, or in their monthly statements.


  1. Tap the Profile icon on your Cash App home screen
  2. Select Family
  3. Choose the account you’d like to view
  4. Select See All to view their complete transaction history


  1. Log into on a desktop computer
  2. From the Activity page, click Statements and choose the month
  3. Scroll down to the Authorized Accounts section

Sponsors can enable or disable their sponsored account’s access to the Cash Card and other features under the Controls and Limits section of the Family Hub.

  1. Tap the profile icon
  2. Select Family
  3. Tap Controls and Limits

Sponsors can also reach out to Cash App’s Support team to disable the sponsored account’s Cash Card, or terminate their Cash Card and Direct Deposit, and cancel sponsorship.

Managing Sponsored Accounts

Once a sponsored account is approved, sponsors can view and interact with their sponsored accounts in the Family section.

For sponsored accounts, the Family page will show their sponsor. From the Family page, one can request sponsorship, or request funds from their sponsor.

Disputes and Sponsored Accounts

If a sponsored account needs to dispute a payment or transaction, the customer or their sponsor can reach out to Cash App’s Support team to open a dispute claim. To learn more about how to open a dispute, read more here.

Brokerage services by Cash App Investing LLC, member FINRA/SIPC, and a subsidiary of Block, Inc. Investing and purchasing bitcoin involves risk; you may lose money. Bitcoin trading is offered by Block, Inc. Cash App Investing does not trade bitcoin and Block, Inc. is not a member of FINRA or SIPC. For additional information, see the Bitcoin and Cash App Investing disclosures.

Cash App Investing is a self-directed service; you are solely responsible for orders placed through your account. Cash App Investing does not provide investment advice or recommendations.

Fractional shares investing may involve additional risks such as non-transferability. For additional information regarding the unique risks and limitations of fractional shares, please see your Investing Customer Account Agreement.

Debit cards issued and banking services provided by Cash App’s bank partner(s).

Contact us