Support

Sponsored Person Safety and Privacy

At Cash App, the safety and well-being of our community is our top priority, especially those customers who are most vulnerable. One growing threat teens face online today is financial sextortion. 

In instances of financially-motivated sextortion, an offender might coerce (or trick) a minor into sharing nude or sexual images, and then blackmail the minor for money or gift cards.

If this has happened to you, law enforcement authorities recommend that you do not make any payments. Making payments rarely stops the blackmail. It is better to block and report the individual, and tell a trusted adult or law enforcement what has happened.

On Cash App, you are able to block or report any Cash App account that makes you feel unsafe. We take these reports very seriously. Our Account Review Teams routinely review accounts to help keep the Cash App network safe. 

If you are being sextorted, or if your sensitive photos have been shared or published online, the following resources can help:

If you or someone else is in danger, it is best to contact law enforcement (911) right away and let them know what's going on, regardless of the information you're able to provide.

The National Center for Missing & Exploited Children has resources available to victims and survivors, including:

  • The CyberTipline is the place to report child sexual exploitation.

If you believe you or someone you know is a victim of exploitation, you can make a report online  or by calling 1-800-THELOST.

  • Take It Down is a service that you can use to help remove online nude, partially nude, or sexually explicit photos and videos taken before you were 18.

If you or a friend needs mental health support, we encourage you to use the following resources:

Text or call The Suicide and Crisis Lifeline number (1-800-273-8255) which is available 24/7 for emotional support. You can also reach out via the Lifeline website.

If you are a parent or caregiver and are concerned about sextortion, we recommend having a conversation with your child about online safety. Thorn provides sextortion discussion guides for parents who want to broach this topic.