Sponsored Accounts Turning 18
Overview
When someone you sponsor turns 18, they have the ability to verify their identity in-app and get full access to Cash App features as an individual account.
After successfully verifying their identity, the sponsorship connection between the sponsor and the former sponsored account will be canceled, and the sponsored account becomes the owner of their own individual account, including any Cash Balance, bitcoin, or Stock previously held in the sponsored account.
Get Started
Cash App sends a notification to the sponsored person on their 18th birthday that they are eligible to begin this process.
To get started:
- Select the clock icon in the bottom right corner of your Cash App home screen to open your Activity tab
- Select Verify on Verify Your Identity
- Review the information on the next screen, and select Continue
Next, they will need to verify their identity. In order to complete account verification, they will be asked to provide their full legal name, birth date, and SSN.
If you’re unable to find the prompt in your activity tab, you can attempt this process from the Family section of your app by selecting the Profile icon then Family
Troubleshooting
If you do not pass identity verification in-app, you can try again at any time. The option to retry verification can be found in the Family section of Cash App under Profile.
In the meantime, the sponsorship will still be active, and the sponsored account will have the same features and limits. If you would like to manually cancel your sponsorship, the sponsor will reach out to Support.
Impact to Sponsors
After a formerly sponsored person verifies successfully, the sponsorship is canceled. Sponsors will no longer have access to visibility and controls for that account.
Note: If a sponsored person is not verified after they’ve been prompted, their access to most features could be restricted or the sponsorship will be canceled.
A restricted sponsored account will not have access to many features such as sending or receiving money, using their Cash App Card, and receiving direct deposit.
If the sponsorship is canceled, their Cash App Card will be deactivated, their balance no longer FDIC insured, and many other features will no longer be available. For accounts with a bitcoin balance and/or stock assets, they will be sold and the proceeds added to the formerly sponsored person’s Cash Balance. They will receive several notifications in app and via SMS before cancellation occurs.
Cash App is a financial services platform, not a bank. Banking services are provided by Cash App’s bank partner(s). Prepaid debit cards issued by Sutton Bank.
Brokerage services by Cash App Investing LLC, member FINRA / SIPC, subsidiary of Block, Inc., formerly known as Square, Inc. Bitcoin services provided by Block, Inc. Investing and purchasing bitcoin involves risk; you may lose money. Cash App Investing does not trade bitcoin and Block, Inc. is not a member of FINRA or SIPC. For additional information, see the Bitcoin and Cash App Investing disclosures.
P2P services, Cash App Pay, and Savings are provided by Block, Inc. and not Cash App Investing LLC.