How to contact Cash Support
To speak to a Cash Support representative, please contact support through your Cash App, cash.app/help or our phone line.
How do I contact Cash Support through the App?
- Tap the profile icon on your Cash App home screen
- Select Support
- Select Start a Chat and send a message
Or Navigate to the issue and tap Contact Support
How do I call Cash Support on the phone?
If you are unable to get help through your app, you can reach us by calling 1 (800) 969-1940. Please note that customers that have not gone through our in app verification process (including customers under the age of 18) will not be able to receive phone support.
How do I contact Cash Support on social media?
Here are our official social media accounts:
Twitter: @CashApp @CashSupport
In addition, you can reach us by mail at the address below:
1455 Market Street Suite 600
San Francisco, CA 94103
For your security:
Cash App representatives will never ask you for your password, PIN, social security number, full card number, or sign-in code.
- We will never ask you to do a “test” transaction over the phone, social media, or by any other means.
- If you enable push notifications, we may send you push notifications directly from the app.
- The best way to contact Cash App Support is directly through your app or at the phone number listed above - this is the only phone number customers can call for Cash App Support.