Provide Requested Documentation
How to Provide Requested Documents
Cash App may require you to provide Source of Funds or Source of Wealth documentation to use some features within the app (Bitcoin, Investing, Increasing Limits, etc).
If prompted to submit documentation, you’ll need to indicate which type of document is being uploaded and whether you intend to upload or take a photo of the document within the app.
Please make sure the document you upload matches the answers you’ve provided to us regarding your work situation, yearly income, and main source of income.
Please note: When we request additional information, it is used to verify your identity, prevent fraud, and match you with the right products and features. We don’t share it except where required by law. It doesn't affect your credit score and isn’t visible to anyone else on Cash App. All information is encrypted.
How to Submit Documents:
When going through the Source of Funds/Wealth questionnaire, you may be asked to submit documents. To do so, you may need to grant access to your photos or camera to complete the task. If you have multiple photos that need to be uploaded, you will be given the option to save a photo in order to upload another.To submit documents in the app:
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Tap the Profile icon at the top-right of the home page
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Tap “Limits” under the Accounts & Setting section
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Tap “Verify Income”
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Follow the prompts to detail your income and upload the acceptable forms documentation.
Best Practices For Submitting Info:
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Always include your full first and last name
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Ensure all four corners of the documents are visible
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Make sure the document is legible
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When taking pictures, use a flat surface with little to no items behind or surrounding the document
Once the preview of the uploaded photos looks correct, you’ll need to tap “Submit.” Our team will review the submitted information and provide you with an update when the review is complete.
What Documents Can Be Uploaded:
Depending on the source of income you select, different types of documentation will be accepted. Review the table below to see what Cash App accepts.
|
Source of Income |
Documents Accepted |
|
Savings or Inheritance |
Examples: Savings Account, MMA, CD |
|
Investments or Lottery |
Examples: Pension, IRA, Stocks, Bitcoin, Bonds |
|
Pay from an employer, self-employment, or the government (like Social Security) |
Examples: Self Employed Income, Government Benefits (SSI, Tax Returns VA, etc), Inheritance, Lottery, Alimony, Child Support |
|
Bitcoin Investments |
|
|
Alimony or Spousal Support |
Examples: Court Order (amount and duration) |