Cash App Afterpay at Online Checkout
What is Cash App Afterpay at online checkout?
Afterpay is now available within Cash App, allowing you to pay over time on purchases using only your Cash App account. This product is offered and managed through your Cash App account—no separate Afterpay account is needed. These purchases cannot be accessed or serviced through Afterpay.
Why can’t I use Afterpay when I check out online?
We’re in the process of updating our Afterpay services. While we work to make this feature more widely available, you may have access to different Afterpay products. For more information about other Afterpay products visit our help center.
How do I turn autopay on or off?
To turn on autopay during a purchase:
Go to your Purchase summary
Expand your payment schedule
Select turn on or turn off autopay
To turn on autopay after your purchase has been made:
Open Cash App
Go to your Activity tab
Select the Afterpay purchase
Select Autopay
Toggle autopay on/off
How do I view my statements?
You can view your monthly statements in-app or via a web browser. Here’s how to access your statements:
In-app:
Select the Profile icon
Select Documents
Select Afterpay
Choose a timeframe
Web browser:
Go to to cash.app
Log in to your account
Select Documents
Select Afterpay
Choose a timeframe
Your statement should automatically download from your web browser.|
How do I return my purchase?
Certain questions about your purchase will be handled by the merchant. If you have a question about the following topics, please contact the merchant directly.
Order status
Refund/Return policy
How to return purchases
Delivery time and address
Order cancellation or modification
Product availability
Merchant hours
What is the status of my purchase delivery? Can I cancel or modify my purchase?
These details are managed by the merchant, so we recommend contacting them directly.
What happens to my payment schedule if I return my purchase?
If you return your purchase and you’re waiting on a refund, we can push back your next payment for up to 14 days. You can only make this request once per purchase, and if your refund still hasn’t been processed by your next payment date both payments may be due on the same day.
How can I check the status of my refund?
Refunds need to be made by the merchant before we’re able to make any changes on our end. Reach out to the merchant to ask about the status of your refund before contacting Cash App support.
How do I change my payment schedule?
To change your payment schedule, please reach out to our support team.
Where do Cash App repayments come from?
Funds for payment come from your Cash balance. If there are insufficient funds in your Cash balance, your linked debit card will instead fund the entire payment. A single payment cannot be split between the balance and linked instrument. If your Cash balance doesn't cover the cost of the transaction and the debit card is declined, then the payment will be declined.